EasyRoutes - Operational
EasyRoutes
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Shopify
Shopify → Shopify Admin - Operational
Shopify → Shopify Admin
Shopify → Shopify API & Mobile - Operational
Shopify → Shopify API & Mobile
SMS Messaging
Twilio → SMS Messaging - Degraded performance
Twilio → SMS Messaging
Cloud services
Google Cloud SQL - Operational
Google Cloud SQL
Google Cloud Storage - Operational
Google Cloud Storage
Google Compute Engine - Operational
Google Compute Engine
Third Party: Mapbox → Maps → GL JS - Operational
Third Party: Mapbox → Maps → GL JS
Third Party: Mapbox → Maps → API - Operational
Third Party: Mapbox → Maps → API
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Supertime/TipGenius
This incident has been resolved.
We are currently experiencing an issue with our cloud provider for a handful of merchants where they may need to refresh to authenticate with Shopify.
We are currently experiencing an issue with our cloud provider.
Routine maintenance has completed.
We are currently performing some routine maintenance for Supertime.
We are currently experiencing an issue with our cloud provider for some merchants that could result in issues with creating routes.
A handful of stores are experiencing some issues with geocoding some addresses.
Shopify reports the issue as resolved.
We're monitoring Shopify's status page for updates.
The issue has been resolved.
We are currently investigating this incident. We're seeing slightly elevated failure rates when fulfilling orders with the Shopify API for some merchants.
We have resolved this issue.
We have identified that a handful merchants are not able to auto-fulfill their tip items on TipGenius
Feb 2023 to Apr 2023
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