All systems operational

EasyRoutes: intermittent issues with route creation for a small percentage of merchants

Resolved
Degraded performance
Started 5 months ago Lasted about 2 hours

Affected

EasyRoutes
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have some reports that some merchants are having intermittent errors with route creation. We have identified an issue and we are working on a fix.

Some issues affecting a small percentage of stores may not be reflected here.