Roundtrip - Notice history

Twilio → SMS Messaging experiencing degraded performance

EasyRoutes - Operational

100% - uptime
Mar 2025 · 99.99%Apr · 99.93%May · 99.99%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Shopify → Shopify Admin - Operational

Shopify → Shopify API & Mobile - Operational

100% - uptime

Twilio → SMS Messaging - Degraded performance

Operational

Google Cloud SQL - Operational

Google Cloud Storage - Operational

Google Compute Engine - Operational

Third Party: Mapbox → Maps → GL JS - Operational

Third Party: Mapbox → Maps → API - Operational

Notice history

May 2025

EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.

Apr 2025

Scheduled maintenance
  • Completed
    April 27, 2025 at 1:00 PM
    Completed
    April 27, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    April 27, 2025 at 12:00 PM
    In progress
    April 27, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    April 27, 2025 at 12:00 PM
    Planned
    April 27, 2025 at 12:00 PM
    We are planning for a scheduled maintenance during that time.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
EasyRoutes: Issue with loading orders on the Shopify API
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Some Shopify stores are currently experiencing intermittent issues.

Mar 2025

EasyRoutes: Issue with loading orders on the Shopify API
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Identified
    Identified

    Shopify API is returning an unexpected error when loading orders for some merchants. Customers may experience intermittent issues loading the orders page. Our team is investigating.

  • Investigating
    Investigating

    We are currently experiencing an issue with the Shopify API for loading orders.

EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.

Mar 2025 to May 2025

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Some issues affecting a small percentage of stores may not be reflected here.