EasyRoutes - EasyRoutes: Issue with cloud provider – Incident details

Twilio → SMS Messaging experiencing degraded performance

EasyRoutes: Issue with cloud provider

Resolved
Major outage
Started about 1 year agoLasted 43 minutes

Affected

EasyRoutes

Operational from 6:27 AM to 7:03 AM, Major outage from 7:03 AM to 7:10 AM

Updates
  • Resolved
    UTC
    Resolved
    Issue has been resolved. System back to normal.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently experiencing an issue with our cloud provider.

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