Roundtrip - EasyRoutes: Issue with cloud provider – Incident details
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Twilio → SMS Messaging experiencing degraded performance
EasyRoutes: Issue with cloud provider
Resolved
Major outage
Started 21 days ago
Lasted 43 minutes
Affected
EasyRoutes
Operational from 6:27 AM to 7:03 AM, Major outage from 7:03 AM to 7:10 AM
Updates
Resolved
June 26, 2025 at 7:10 AM
Resolved
June 26, 2025 at 7:10 AM
Issue has been resolved. System back to normal.
Monitoring
June 26, 2025 at 7:03 AM
Monitoring
June 26, 2025 at 7:03 AM
We implemented a fix and are currently monitoring the result.
Investigating
June 26, 2025 at 6:27 AM
Investigating
June 26, 2025 at 6:27 AM
We are currently experiencing an issue with our cloud provider.
