EasyRoutes: Issue with loading orders on the Shopify API

Resolved

Degraded performance

Started over 1 year agoApril 07, 2025Lasted 1 hour 38 minutesApril 07, 202511:42 PMApril 08, 20251:21 AMUTC

Affected

EasyRoutes

Updates

Resolved
April 08, 2025 at 1:21 AMUTC
Resolved
April 08, 2025 at 1:21 AMUTC
This incident has been resolved.
Monitoring
April 08, 2025 at 1:06 AMUTC
Monitoring
April 08, 2025 at 1:06 AMUTC
We implemented a fix and are currently monitoring the result.
Investigating
April 07, 2025 at 11:42 PMUTC
Investigating
April 07, 2025 at 11:42 PMUTC
Some Shopify stores are currently experiencing intermittent issues.

EasyRoutes - EasyRoutes: Issue with loading orders on the Shopify API – Incident details