Roundtrip - Notice history

All systems operational

EasyRoutes - Operational

100% - uptime
Apr 2024 · 99.98%May · 100.0%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024
100% - uptime

Shopify → Shopify Admin - Operational

Shopify → Shopify API & Mobile - Operational

100% - uptime

Twilio → SMS Messaging - Operational

Operational

Google Cloud SQL - Operational

Google Cloud Storage - Operational

Google Compute Engine - Operational

Third Party: Mapbox → Maps → GL JS - Operational

Third Party: Mapbox → Maps → API - Operational

Notice history

Jun 2024

Scheduled maintenance
  • Completed
    June 30, 2024 at 12:19 PM
    Completed
    June 30, 2024 at 12:19 PM
    Maintenance has completed successfully.
  • In progress
    June 30, 2024 at 12:00 PM
    In progress
    June 30, 2024 at 12:00 PM
    Maintenance is now in progress
  • Planned
    June 30, 2024 at 12:00 PM
    Planned
    June 30, 2024 at 12:00 PM

    We are planning for a scheduled maintenance during this time. There may be temporary delays for brief periods during this routine maintenance window.

EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.

May 2024

No notices reported this month

Apr 2024

Display issue on EasyRoutes web
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified the issue and are deploying a fix.

EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
Some recent orders not loading in EasyRoutes for some merchants
  • Resolved
    Resolved

    We have deployed a fix for this issue. Affected merchants should see all recent orders once they reload EasyRoutes.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2024 to Jun 2024

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Some issues affecting a small percentage of stores may not be reflected here.