EasyRoutes - Operational
EasyRoutes
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Supertime/TipGenius
We have identified the issue and are deploying a fix.
We have deployed a fix for this issue. Affected merchants should see all recent orders once they reload EasyRoutes.
Version v1.0.39 of our Android/iOS applications have been released.
This issue affected v1.0.38 of the Android/iOS app with routes that are very long (e.g., cross-country). We made a temporary fix by reducing the map line quality on long routes. We also released a new version of the app v1.0.39 that fixes the issue. The map line quality will return after affected users have updated to v1.0.39 or later.Please try to update the application to the latest version. Contact support if you are still experiencing any issues.
Maintenance successfully completed.
EasyRoutes is fully operational with maps loading correctly. The team is continuing to monitor.
We are currently investigating reports of users being unable to load the Map within EasyRoutes.
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Feb 2024 to Apr 2024
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