Roundtrip - EasyRoutes: Issues loading map – Incident details

Twilio → SMS Messaging experiencing degraded performance

EasyRoutes: Issues loading map

Resolved
Degraded performance
Started 6 months agoLasted about 1 hour

Affected

EasyRoutes

Degraded performance from 10:30 PM to 11:17 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    EasyRoutes is fully operational with maps loading correctly. The team is continuing to monitor.

  • Investigating
    Investigating

    We are currently investigating reports of users being unable to load the Map within EasyRoutes.

Some issues affecting a small percentage of stores may not be reflected here.