Roundtrip - Notice history

This issue affected v1.0.38 of the Android/iOS app with routes that are very long (e.g., cross-country). We made a temporary fix by reducing the map line quality on long routes. We also released a new version of the app v1.0.39 that fixes the issue. The map line quality will return after affected users have updated to v1.0.39 or later.

Please try to update the application to the latest version. Contact support if you are still experiencing any issues.

We are currently investigating reports of users being unable to load the Map within EasyRoutes.

We are currently undergoing some routine maintenance. Some stores may see some temporarily slower performance. We expect this to resolve within the hour.

We have received reports that our app is temporarily displaying a message that it is not supported on the Shopify apps and sales channels tab for some merchants. All services are working properly, and we are working to resolve and remove this notice. In the meantime, you can press the "Open App" button on the top right to continue to EasyRoutes. We apologize for any inconvenience caused by the notice.

We are currently investigating this incident and will provide updates as we can.