EasyRoutes - Operational
EasyRoutes
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Shopify
Shopify → Shopify Admin - Operational
Shopify → Shopify Admin
Shopify → Shopify API & Mobile - Operational
Shopify → Shopify API & Mobile
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Twilio → SMS Messaging - Operational
Twilio → SMS Messaging
Cloud services
Google Cloud SQL - Operational
Google Cloud SQL
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Google Cloud Storage
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Google Compute Engine
Third Party: Mapbox → Maps → GL JS - Operational
Third Party: Mapbox → Maps → GL JS
Third Party: Mapbox → Maps → API - Operational
Third Party: Mapbox → Maps → API
Supertime/TipGenius
Issue has been resolved. System back to normal.
We are currently experiencing intermittent issues with retrieving orders for some merchants.
We are currently experiencing intermittent issues with Shopify API not retrieving orders for some stores.
We are currently experiencing an issue with retrieving orders via the Shopify API for certain merchants.
We are currently experiencing intermittent issues with retrieving order fulfillments for certain stores.
Issue has been resolved. Service back to normal.
We are currently experiencing an issue with our cloud provider.
Some users may have experienced a temporary increase in Unauthenticated Errors. The issue has since been resolved but we are continuing to montior for the time being.
If you are still seeing it please try reloading the application and/or clear your browser cache.
We are currently investigating this incident.
Shopify is currently reporting a handful of stores are unavailable, which may affect EasyRoutes functionality relating to order fulfillments and stop attachments.
A small amount of our free trial customers are experiencing trouble accessing EasyRoutes.
Oct 2022 to Dec 2022
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