EasyRoutes - Notice history

All systems operational

EasyRoutes - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022
100% - uptime

Shopify → Shopify Admin - Operational

Shopify → Shopify API & Mobile - Operational

100% - uptime

Twilio → SMS Messaging - Operational

Operational

Google Cloud SQL - Operational

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Google Compute Engine - Operational

Third Party: Mapbox → Maps → GL JS - Operational

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Notice history

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Apr 2022

No notices reported this month

Mar 2022

No notices reported this month

Feb 2022

Delivery Driver App Version 1.0.7 - Instances of Sign Outs Reported
ResolvedDegraded performance72 hours
  • Resolved
    UTC
    Resolved

    We have resolved the issue with our authentication provider where some users on iOS are signed out in some instances after a period of inactivity. iOS users on EasyRoutes Delivery Driver 1.0.7 should no longer experience the sign out issue listed below. We are continuing to monitor the situation.

  • Identified
    UTC
    Identified

    Note on the new Delivery Driver App (version 1.0.7): we have identified an issue where certain iOS devices are signed out in some instances after a period of inactivity or extensive memory usage on device. This issue with our authentication provider will be resolved in a coming iOS app update. Returning to your application more frequently can reduce the frequency of occurrence for this issue. If this issue persists, you can temporarily uninstall the app and open the shared route link in your browser to use our EasyRoutes Delivery Driver for Web experience instead.

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Some issues affecting a small percentage of stores may not be reflected here.