Roundtrip - Notice history

Twilio → SMS Messaging experiencing degraded performance

EasyRoutes - Operational

100% - uptime
Mar 2022 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2022
Apr 2022
May 2022
100% - uptime

Shopify → Shopify Admin - Operational

Shopify → Shopify API & Mobile - Operational

100% - uptime

Twilio → SMS Messaging - Degraded performance

Operational

Google Cloud SQL - Operational

Google Cloud Storage - Operational

Google Compute Engine - Operational

Third Party: Mapbox → Maps → GL JS - Operational

Third Party: Mapbox → Maps → API - Operational

Notice history

May 2022

Shopify Admin - Intermittent Access Issues for some stores
  • Resolved
    Resolved

    This issue looks like it has been resolved by Shopify. We're monitoring the issue but we can confirm that our services are operating as expected.

  • Monitoring
    Monitoring

    Shopify is reporting a temporary issue where some stores are having intermittent access issues to their admin. They are working a resolution.

    Users may be able to access your storefront through the Shopify mobile app, but experience timeouts with apps like EasyRoutes during this incident.

Some Users May Not Be Able to Access EasyRoutes
  • Resolved
    Resolved

    Our team has identified the issue and have deployed on a fix that resolves this issue.

  • Identified
    Identified

    We have identified a temporary issue with our most recent update where certain accounts are not able to access EasyRoutes. Our team has identified the issue and are working on a fix that should resolve this. Deliveries are unaffected.

Apr 2022

No notices reported this month

Mar 2022

No notices reported this month

Mar 2022 to May 2022

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Some issues affecting a small percentage of stores may not be reflected here.