EasyRoutes: Issue with loading orders on the Shopify API
Resolved
Degraded performance
Started over 1 year agoMarch 18, 2025Lasted 15 minutes5:556:10 PMUTC
Affected
EasyRoutes
Partial outage from 5:55 PM to 6:10 PM
Updates
Resolved
UTC
Resolved
UTC
Issue has been resolved. System back to normal.
Identified
UTC
Identified
UTC
Shopify API is returning an unexpected error when loading orders for some merchants. Customers may experience intermittent issues loading the orders page. Our team is investigating.
Investigating
UTC
Investigating
UTC
We are currently experiencing an issue with the Shopify API for loading orders.
