Roundtrip - Shopify Admin and API reporting issues for some merchants – Incident details

All systems operational

Shopify Admin and API reporting issues for some merchants

Resolved
Degraded performance
Started 9 months agoLasted 15 minutes

Affected

EasyRoutes

Degraded performance from 4:55 PM to 5:10 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are noticing that the Shopify admin and API may be returning intermittent errors for some merchants.

Some issues affecting a small percentage of stores may not be reflected here.