EasyRoutes: experiencing order fulfillment issue with the Shopify API for a subset of merchants and orders

Resolved

Degraded performance

Started over 3 years agoFebruary 09, 2023Lasted 35 minutes9:209:55 PMUTC

Affected

EasyRoutes

Updates

Resolved
February 09, 2023 at 9:55 PMUTC
Resolved
February 09, 2023 at 9:55 PMUTC
The issue has been resolved.
Investigating
February 09, 2023 at 9:20 PMUTC
Investigating
February 09, 2023 at 9:20 PMUTC
We are currently investigating this incident. We're seeing slightly elevated failure rates when fulfilling orders with the Shopify API for some merchants.

EasyRoutes - EasyRoutes: experiencing order fulfillment issue with the Shopify API for a subset of merchants and orders – Incident details