TipGenius: certain tip products may not be auto-fulfilled successfully

Resolved

Degraded performance

Started over 3 years agoFebruary 09, 2023Lasted about 2 hours3:305:00 PMUTC

Affected

Supertime/TipGenius

TipGenius

Updates

Resolved
February 09, 2023 at 5:00 PMUTC
Resolved
February 09, 2023 at 5:00 PMUTC
We have resolved this issue.
Investigating
February 09, 2023 at 3:30 PMUTC
Investigating
February 09, 2023 at 3:30 PMUTC
We have identified that a handful merchants are not able to auto-fulfill their tip items on TipGenius

EasyRoutes - TipGenius: certain tip products may not be auto-fulfilled successfully – Incident details