Roundtrip - Notice history

All systems operational

EasyRoutes - Operational

100% - uptime
Jun 2025 · 99.79%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025
100% - uptime

Shopify → Shopify Admin - Operational

Shopify → Shopify API & Mobile - Operational

100% - uptime

Twilio → SMS Messaging - Operational

Operational

Google Cloud SQL - Operational

Google Cloud Storage - Operational

Google Compute Engine - Operational

Third Party: Mapbox → Maps → GL JS - Operational

Third Party: Mapbox → Maps → API - Operational

Notice history

Aug 2025

Experiencing a temporary delay in processing EasyRoutes API Webhooks
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix to start clearing this backlog and are currently monitoring the result.

  • Identified
    Identified
    We have detected a delay in processing webhooks. This affects a subset of merchants.

Jul 2025

No notices reported this month

Jun 2025

EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
Issue with Google Cloud Services - Affected EasyRoutes, EasyRoutes Delivery Driver
  • Resolved
    Resolved
    Google have confirmed full service recovery for most of their affected services with some residual impact on remaining services that are still being resolved. We are no longer seeing elevated temporary issues related to Google services.
  • Monitoring
    Monitoring
    Google Cloud is still reporting issues. A low percentage of customers or drivers may experience temporary issues while Google Cloud continues their efforts on service recovery.
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Monitoring
    Monitoring

    Google Cloud Services resumed normal operations and we are continuing to monitor.

  • Identified
    Identified
    Google Cloud Services is currently experiencing issues affecting many websites including EasyRoutes. We are continuing to monitor the issue.
EasyRoutes: Issue with cloud provider
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
  • Resolved
    Resolved
    This incident has been resolved.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.
EasyRoutes: Issue with cloud provider
  • Resolved
    Resolved
    Issue has been resolved. System back to normal.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.

Jun 2025 to Aug 2025

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Some issues affecting a small percentage of stores may not be reflected here.