Roundtrip - EasyRoutes: experiencing order fulfillment issue with the Shopify API for a subset of merchants and orders – Incident details

All systems operational

EasyRoutes: experiencing order fulfillment issue with the Shopify API for a subset of merchants and orders

Resolved
Degraded performance
Started over 1 year agoLasted 35 minutes

Affected

EasyRoutes

Degraded performance from 9:20 PM to 9:55 PM

Updates
  • Resolved
    Resolved

    The issue has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident. We're seeing slightly elevated failure rates when fulfilling orders with the Shopify API for some merchants.