Roundtrip - EasyRoutes: experiencing order fulfillment issue with the Shopify API for a subset of merchants and orders – Incident details
All systems operational
EasyRoutes: experiencing order fulfillment issue with the Shopify API for a subset of merchants and orders
Resolved
Degraded performance
Started about 2 years agoLasted 35 minutes
Affected
EasyRoutes
Degraded performance from 9:20 PM to 9:55 PM
Updates
Resolved
Resolved
The issue has been resolved.
Investigating
Investigating
We are currently investigating this incident. We're seeing slightly elevated failure rates when fulfilling orders with the Shopify API for some merchants.