Roundtrip - EasyRoutes: Issue with cloud provider – Incident details

All systems operational

EasyRoutes: Issue with cloud provider

Resolved
Degraded performance
Started about 1 year agoLasted 3 minutes

Affected

EasyRoutes

Partial outage from 5:49 PM to 5:52 PM

Shopify

Operational from 5:49 PM to 5:52 PM

Shopify → Shopify Admin

Operational from 5:49 PM to 5:52 PM

Shopify → Shopify API & Mobile

Operational from 5:49 PM to 5:52 PM

SMS Messaging

Operational from 5:49 PM to 5:52 PM

Twilio → SMS Messaging

Operational from 5:49 PM to 5:52 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently experiencing an issue with our cloud provider.

Some issues affecting a small percentage of stores may not be reflected here.