Roundtrip - EasyRoutes: temporarily unavailable for some customers – Incident details

All systems operational

EasyRoutes: temporarily unavailable for some customers

Resolved
Partial outage
Started 9 months agoLasted 8 minutes

Affected

EasyRoutes

Partial outage from 10:46 PM to 10:54 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    Please refresh EasyRoutes to resume normal operation.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

    Update 5:50 PM ET: the root cause has been identified and a fix is rolling out now

  • Investigating
    Investigating

    We are currently investigating this incident and will provide updates as we can.

Some issues affecting a small percentage of stores may not be reflected here.