Roundtrip - EasyRoutes: issue with Shopify order API – Incident details

All systems operational

EasyRoutes: issue with Shopify order API

Resolved
Degraded performance
Started about 2 years agoLasted 4 minutes

Affected

EasyRoutes

Degraded performance from 4:18 PM to 4:22 PM

Updates
  • Resolved
    Resolved

    Issue has been resolved. System back to normal.

  • Investigating
    Investigating

    We are currently experiencing a temporary issue with retrieving some orders from Shopify on certain stores.

Some issues affecting a small percentage of stores may not be reflected here.