Started about 4 years agoLasted less than a minute
Affected
EasyRoutes
Operational from 2:20 PM to 2:20 PM
Updates
Resolved
Resolved
This issue has since been resolved. We are currently monitoring the situation further.
Identified
Identified
We identified an issue that started at 9:00am EST where users may have experienced connection and timeout issues on authenticating with EasyRoutes on Shopify. A networking layer issue with our cloud provider was the cause of these timeouts.